PRIVACY POLICY
Last Updated: Februrary 11, 2026
The Jacksonville Palestine Solidarity Network ("JPSN", "Company," "we," "us," or "our") operates the website at https://jaxpsn.org/ . This Privacy Policy explains how we collect, use, and protect information you provide to us.
1. WHAT INFORMATION WE COLLECT
We collect only the information you voluntarily provide to us via our website contact forms. This information is limited to:
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Name
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Email address
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Phone number
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Your message (free-form text)
We do not automatically collect IP addresses, browser information, or usage data. We do not use cookies or tracking pixels.
2. HOW WE USE YOUR INFORMATION
We use the contact information you provide solely for the following purposes:
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To respond to your inquiry.
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To communicate with you via SMS/MMS/WhatsApp if you have opted in to receive such communications.
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To fulfill your request (e.g., appointment booking, quote request, customer support).
3. SMS/MMS & WHATSAPP TERMS
By providing your phone number via our form and checking the opt-in box, you expressly consent to receive text messages (SMS, MMS) and/or WhatsApp messages from JPSN related to the purpose of your submission.
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Consent: Your opt-in is voluntary and is not a condition of purchase.
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Message Frequency: Message frequency varies based on your interaction with us.
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Costs: Message and data rates may apply.
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Opt-Out: You may opt out at any time. To stop receiving messages, reply STOP to any text message you receive from us. You will receive one final message confirming your opt-out.
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Help: For help, reply HELP or email [Support Email] .
4. THIRD-PARTY SERVICE PROVIDERS
We use Twilio Inc. to transmit SMS, MMS, and WhatsApp messages. Your phone number and message content are processed by Twilio solely for the purpose of delivering communications to you. Twilio’s use of your data is governed by their Privacy Policy (https://www.twilio.com/legal/privacy).
We do not sell, rent, or share your contact information with any other third parties.
5. DATA STORAGE & RETENTION
We store your contact information in our secure customer relationship management (CRM) system. We retain your information only as long as necessary to fulfill the purpose for which it was provided, or as required by law.
6. DATA SECURITY
We implement reasonable physical, administrative, and technical safeguards to protect your contact information from unauthorized access, use, or disclosure.
7. YOUR RIGHTS
You may request to access, correct, or delete your contact information at any time by emailing [Privacy Email] . We will respond within the timeframe required by applicable law.
8. CHILDREN
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect information from children.
9. CHANGES TO THIS POLICY
If we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page.